FAQ - www.trendmicro.com/downloadme
Where to find Activation code?
You will find 20 digit activation code on the installation card included in your box.
In your purchase confirmation email (if you purchased online).
Can I use the Serial Number of my Trend Micro Security program for Mobile Security?
Yes, you can use the serial number of your Maximum Security (serial number starts with ‘X’) for your Mobile Security for Android and for your Mobile Security for iOS.
What is a subscription renewal?
A renewal is one way of adding one or two years to the license or subscription of your Trend Micro program. Use your credit card, PayPal account or Wire Transfer to purchase this. Your subscription will automatically be expanded to the amount of years bought after you purchase a renewal. You also qualify for a free upgrade to the recent version of your Trend Micro program by purchasing a renewal.
Why can't I open my Trend Micro Security program?
This can be happen due to:
- Conflicting third-party security software
- Virus infection
- Trend Micro Security software is running in compatibility mode
- Missing path variable in Windows